Information Verification

Information reliability is of paramount importance in any business. At Call Center, we offer you with a gamut of information verification services spanning from social security number check to employment details verification.

Why It Is Important:

For best growth opportunities, information verification forms the pivotal role. With every piece of information, there is associated risk and significant capital involved. Thus, it is very much essential that information reaching your end is verified and accurate. Time is money and for business, money is everything. Retnec does recognize this problem and offers its best outbound call center services in domains like employment verification services, social security number verification and e-verify for employees.

Reliable information verification requires trustworthy outbound call center services and at Retnec, we can assure you of our high-quality services. Our skilled workforce can verify insurance, perform social security number lookup, verify employment, give follow-up on employee detail verification and offer insurance checks in regular intervals (on-request).

At Call Center, we render unmatched information verification services. Our highly experienced and well-trained personnel do an in-depth research related to completion strategy, segmentation and latest trends in the industry. This provides a strong base to draw relevant conclusions, thereby helping you in making right decision.

This service also includes e-verification for employees, employee detail verification, and insurance check gets appreciation all over US and Canada.

Telemarketing Services

Every successful business requires a strong clientage, for which we need to deduce a strong marketing campaign. Marketing is the beginning step for sales cycle and for effective marketing, we need direct interaction with our future prospects. Communicating with potential clients can be done through telemarketing services in the most effective manner. And at Call Center, we have long developed means of strategic dialogue for B2B telemarketing, B2C telemarketing, inbound telemarketing and more.

We offer dedicated B2B telemarketing services and are determined to work in close cooperation with our dear and valued clients. Over time, our company has developed pioneering outbound and inbound telemarketing strategies and have required skills to implement it to results. Also, we understand the value of your money and provide affordable and quality services.

Help Desk Outsourcing

Callers want quick response and a delay may cause in a lost opportunity. Qualified leads are essential for a growing business and surely one cannot afford to miss even a single prospect. Call Center is a leading company for outsourced call center services and offers best call answering services in the industry.

Providing the Best Customer Support

Growing business may lack required infrastructure and time to answer each call that comes their way. With every phone call, comes a business opportunity and advanced call center services provided by Call Center staff harness this potential for your business growth and commercial success.

Almost 50% of callers dont call back if their call is not replied the very first time. Moreover, a delay in response may annoy them. Thus, you may require superior call answering services for your organization growth. Call Center is amongst leading call centers providing effective 24-hour call answering service and toll-free forwarding.

Improve business communications with our affordable call answering services. Contact us directly to experience the certainty of best outsourced call center services and find out how you can benefit from using them.

Inquiry Handling

Inquiry handling is a concept of answering customer queries related to product or services. Often, customers are unable to understand the product specifications completely and may not get the intended purpose accurately and thats when inquiry handling comes in handy.

Almost, 50% of customers need guidance for the proper handling of devices or using services effectively. Moreover, almost 70% of customers need help initially for setting up a product or subscribing to a new service.

Bottom line:

Facts and figure, thus hint towards the need for effective customer inquiry handling. As one of the best call center service providers in the USA,Canada and other countries, we realize this requirement to reality. Call Center is ready to offer you the highest quality of customer inqury handling 24/7.

Needless to mention, most of the queries are made through inbound telephonic calls. Inbound calling is not only an effective way for inquiring services but also a quick measure to avail help. We assure our clients with inquiry handling in a time-bounded way.

At Call Center, a dedicated team of experienced and skilled professionals is maintained for all customer inquiry handling services. We have a zero wait time for most of our inbound inquiry handling services, which are best-in-class and deploy some of the best measures and industry practices to answer each call that comes our way.

Call Answering

Qualified leads are essential for a growing business and surely one cannot afford to miss even a single prospect. We are a leading company for outsourced call center services and offers best call answering services in the industry.

Growing business may lack required infrastructure and time to answer each call that comes their way. With every phone call, comes a business opportunity and Retnec advanced call center services harness this potential for your business growth.

Almost 50% of callers dont call back if their call is not replied the very first time. Moreover, a delay in response may annoy them. Thus, you may require superior call answering services for your organization growth. We are amongst leading call centers providing effective 24-hour call answering service and toll-free forwarding.

With our services you can easily stay in contact with your customers and they will get instant solutions to all their queries. It can be done due to zero wait time and effective call management. used at Call Center.

Apart from these benefits you also get customer feedback, detailed report, round the clock support and much-desired professionalism in all interactions. Also, you dont need any extra personnel for call management, extra burden on infrastructure is reduced, and you get free benefit from our affordable telephone answering services.

Frequently Asked Questions

What are the advantages of purchasing a website template?
The major advantage is price: You get a high quality design for just $20-$70. You dont have to hire a web designer or web design studio. Second advantage is time frame: It usually takes 5-15 days for a good designer to produce a web page of such quality.
Do you provide any scripts with your templates or could you do some custom programming?
Our templates do not include any additional scripts. Newsletter subscriptions, search fields, forums, image galleries (in HTML versions of Flash products) are inactive. Basic scripts can be easily added at www.zemez.io If you are not sure that the element youre interested in is active please contact our Support Chat for clarification.
What do I receive when I order a template from Zemez?
After you complete the payment via our secure form you will receive the instructions for downloading the product. The source files in the download package can vary based on the type of the product you have purchased.
In what formats are your templates available?
Website templates are available in Photoshop and HTML formats. Fonts are included with the Photoshop file. In most templates, HTML is compatible with Adobe Dreamweaver and Microsoft FrontPage.

Web Enabled

Order Taking

Getting stock or services out from warehouse/production house requires active order taking. Call Center is one of the best order taking call center companies ranked among leading telemarketing companies in the US, Canada, and other countries.

Billing Queries

Billing procedure made swift and seamless with Retnec online billing query handling services. With our quick, adept and effective advice you can reduce billing complexities instantly. We make sure that all e-billing queries are answered in a time-bounded and coherent way.

BPO Services

  • Back Office Functions
  • Order Taking Services
  • Transcription Services
  • Web Marketing Services
  • E-com Support Services

To find out more please download:

100% focused on helping companies achieve their customer experience goals

01. Inbound

Call Center enables you to handle any type of inbound call instantaneously, while providing features unmatched in the contact center industry for outbound campaigns...

02. Outbound

Call Center solutions allow companies as well as other contact centers to provide additional levels of customer service by creating, modifying, running and reporting on outbound service campaigns.

03. Recording

The recording module is fully integrated in the Call Center system. It can record inbound, outbound conversations based on the recording rules defined in the supervisor application.